Refund Policy

At AriesWolf LLC ("we," "our," or "us"), we are committed to providing high-quality products and ensuring your satisfaction. If you are not completely satisfied with your purchase, we offer a comprehensive refund policy to ensure your shopping experience is positive.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be returned within [X] days from the date of delivery.
• The item must be unused, in the same condition that you received it, and in its original packaging.
• You must have the receipt or proof of purchase.
• Non-Returnable Items

The following items are not eligible for return or refund:

• Lingerie and undergarments (for hygiene reasons)
• Sale or clearance items
• Gift cards
• Customized or personalized items
• Items marked as "Final Sale"

3. Refund Process

3.1 Initiating a Return

To initiate a return, please contact our customer service team at [Your Customer Service Email] or [Your Customer Service Phone Number]. Provide your order number, the item(s) you wish to return, and the reason for the return. Our team will provide you with a Return Merchandise Authorization (RMA) number and further instructions on how to return your item(s).

3.2 Shipping

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3.3 Inspection and Approval

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

4. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [Your Customer Service Email] or [Your Customer Service Phone Number].

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service team at [Your Customer Service Email] or [Your Customer Service Phone Number] for further instructions.

6. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received and inspected, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

7. Contact Us

If you have any questions about our refund policy, please contact us at:

AriesWolf LLC

PLOT NO. 154, B-3, FIRST FLOOR, Heritage Divine, Street Number 5, GYAN KHAND - II, Indirapuram, Ghaziabad, Uttar Pradesh, 201014 Delhi]
Email: info@arieswolf.com
Phone: +91 83687 53729